The Ticket Library and the “Unknown Unknown” Problem
A pre-registered 12-run experiment measuring what a ticket library is worth against a defect nobody wrote: roughly doubled odds of a safe fix — and still no guarantee.
Ticket-Driven Development in an Agentic World
What a ticket becomes when the agent compiles it — and whether the methodology holds up on cost, complexity, and adoption, measured on an enterprise codebase and the Quorum research vehicle.